Product Return Request
To complete your return process quickly and smoothly, please follow the steps below:
1. Fill Out the Return Form
You must accurately and completely fill out the return form included in your package.
2. Return the Product in Original Packaging
The item must be returned unused, in its original packaging without any damage, and with all accessories (if applicable).
3. Ship the Item via Cargo
You can easily send your return via Yurtiçi Kargo using the details below:
- Shipping Company: Yurtiçi Kargo
- Return Code: 244 551 030
⚠️ Important Note: Only one free return is allowed per order.
Cancellation, Return, and Withdrawal Conditions
Your satisfaction is our priority. You can find all details about product delivery, withdrawal rights, and return procedures below.
Delivery Process
Once approved, your order will be shipped within 1–3 business days depending on stock availability. Delivery times may vary between 1–5 business days based on your location. Legally, preparation time cannot exceed 30 days.
Product Inspection Responsibility
Please inspect the product packaging upon delivery. Do not accept packages that are dented, torn, or damaged. Request a report from the courier. If a damaged item is accepted, the SELLER is not responsible for any issues arising afterward.
Right of Withdrawal
As a consumer, you may withdraw from your purchase within 14 days of delivery without providing any reason or paying any penalty.
- This right is also valid before the product is delivered.
- You must notify the SELLER in writing using the contact information below.
Return Conditions
- Products must be unused, in original packaging, and complete.
- If returned via our contracted carrier (Yurtiçi Kargo), shipping fees are covered by the BUYER, and costs are limited to delivery expenses.
- If returned through a different shipping company, all return costs are the responsibility of the BUYER.
- In justified returns, shipping costs may be deducted from the refund amount.
Withdrawal Notification & Return Contact Information
Company: Merit Spor Teknoloji, Gıda, Tekstil ve Otom. Ltd. Şti
Address: Poligon Neighborhood, Katar Street, Enka Sadi Gülçelik Sports Complex No:13 – Istanbul
Phone: +90 850 346 91 87
WhatsApp: +90 530 412 38 68
Email: [email protected]